FAQs

A ticketing account is absolutely FREE and is required to purchase, manage and download your Beef2024 tickets. With an account you'll be among the first to receive event updates, additional ticket releases and announcements. Keep your account details up to date to ensure you don't miss out on any important news and you also need your account to access the exclusive Beef Australia ShowTicks App in 2024. Click here to register an account now.

Yes, the Account Area is a password protected environment. If you are concerned that you have lost your password, or wish to change your password, you can reset it here (or navigate to the Account Area login page and click the Forgot Password button).

Login to the Account Area and click on “My Details” in the Account Area sidebar.

Try logging in and see if you can remember what email address you might have used; our system will tell you if the email address you enter already exists in our system. Otherwise you can contact us and we can look up your email address in our system; before doing this we will need to verify your identity.

Passwords are case sensitive, so check whether you have the caps-lock key on and try entering your password again. If this still doesn't work or you think you have forgotten your password, you can reset it here (or navigate to the Account Area login page and click the Forgot Password button). To ensure the privacy and security of your account, passwords will not be provided under any circumstances.

You should receive an email within a few minutes of submitting your online account registration form. This email includes a link which must be clicked in order to validate your registration. Clicking on this link double-checks that your email address has been correctly recorded and ensures you will receive important news and exclusive offers about the event/s.

When a large number of people are registering at once it may take up to half an hour to receive the confirmation email. If you do not receive a confirmation email, contact us and we'll ensure your registration is completed.

No, general admission event passes are unlimited and available to the general public. Purchase them online or at the gates at Beef2024. You do not have to be a member to purchase social function tickets however to get early access to tickets you must be a member.

If you are entitled to complimentary tickets you will have been emailed a unique code and instructions on how to redeem your tickets in March 2024. If you can't find the email, please contact us.

General Admission is FREE for Children under 16, however they must have a ‘Child Pass’ to enter the event and must be accompanied by an adult ticketholder. A complimentary Child’s Pass can be booked with the purchase of any Adult general admission pass. To do this, go into any general admission ticket group and enter the number of adult passes required, this will then unlock the Child Pass ticket. You can add up to 4 Child Passes per adult ticket. 

To purchase tickets, click on the ‘ALL TICKETS’ tab at the top of this website and browse the events available. Click on ‘Tickets’ for the event you wish to attend, select your tickets and click continue. If you wish to attend more than one event you can browse other events to add OR click the continue button to confirm and pay for your tickets. You will be asked to setup a ticket account so that you can come back at any time and login to view, manage and add tickets.

The best way to access your tickets will be to download the Beef Australia ‘ShowTicks’ App where you will have all your digital tickets in one place ready for express entry into the event and social functions. You can download the app now, Simply type in ‘ShowTicks’ into your app store or click here for android and here for apple. See our Beef Australia ShowTicks App FAQs for more information.

Alternatively, you can login to your ticketing Account Area now to view your purchased tickets and download/email PDF tickets.

Digital tickets are available on the Beef Australia ShowTicks App and will need to be presented on a mobile device to be scanned into Beef2024.

e-tickets are PDF tickets that you will be able to print or email from your online ticketing account. These will need to be renamed so that they can be presented with photo ID when scanning into Beef2024.

You CANNOT use both the digital and PDF format for any single ticket because the barcodes are the same. We recommend using one format only – if a ticket is transferred digitally AND printed, the first ticket scanned will be the valid one. Barcodes are not yet available on digital tickets for security purposes, so you won’t be able to keep track of which tickets you have transferred until they are activated and the barcode is showing.

No, tickets do not have to be printed. Beef Australia encourage everyone to use digital tickets via the Show Ticks App to scan and gain express entry to the event and support environmentally friendly practices. If you do not have access to a smart phone, you will be able to download and print your E-tickets on your home printer in black and white or colour, on standard A4 paper. Please ensure that the barcode has printed correctly, otherwise we might be unable to scan your ticket correctly at the gate. Once printed, please read the terms and conditions.

If you have purchased tickets for other people you have a couple of options.

You can manage your tickets digitally via the Beef Australia ShowTicks App. Your digital tickets will be conveniently and securely located on your phone, where you will be able to transfer them to anyone you may have purchased tickets for. You also do not need to name all of your digital tickets because of the in-App security features. If you are arriving as a group, one person can carry multiple digital tickets in their own name, which can be used to allow other people entry.

Alternatively, if you would prefer to email or print your E-tickets, this function will be available via your ticket Account Area closer to Beef2024. If you choose this option, you must apply a name to each E-ticket. The name on the E-ticket must match the name on your ID when entering the event. You will also be able to ‘send’ tickets for the individual ticket holders to claim and download. 

If you have purchased more than one E-ticket, you will need to name the tickets you purchased for the other patrons that will accompany you. This is because in order to gain entry to your event using an E-ticket, the name of your ticket must match the name of your ID.

You will be able to rename your tickets via your Account Area.

Alternatively, you can access your digital tickets now via the Beef Australia ShowTicks App.

You won't have access to rename or use PDF tickets if you have not completed all of the required frields in the "My Details" section.

If you find someone else who would like to go, you can rename the ticket and send it to someone else via the Beef Australia ShowTicks App. If you have already transferred a digital ticket to someone who can no longer go, they will need to transfer it back to you or on to someone else. Alternatively, please contact us for more information.

Please see our Terms and Conditions for information regarding refunds and exchanges.

On the day of the event simply take your E-ticket/s with you as you would for any event ticket. Please present your E-ticket on arrival at the Main Entrance on Graeme Acton Way or Gate 1 Entrance. You can present your E-ticket as an email attachment or downloaded PDF on your phone or as a printed PDF. The name on your E-ticket must match the name on your ID.

Please note:  E-tickets are different to digital tickets, which can be accessed via the Beef Australia ShowTicks App and do not need to be renamed.

Some social function tickets include general admission (Day Pass or Twilight Pass) for gate entry. Please check the ‘Info’ pages for each social function on this site to confirm admission details.

All social functions are reserved seating and you will be able to select your preferred table at the time of booking. To sit with friends, family or colleagues please select seats together in the seating plan upon booking tickets and ideally purchase all tickets in one transaction. You will then be able to name and send tickets to your friends/family later. If buying tickets separately, make sure you are all booking at the same time and coordinate where you are going to sit – there is no guarantee you will be able to secure seats on the same table if the event is in high demand and many people are booking tickets at once. Having one representative book all tickets on behalf of a group is the best way to ensure you sit together.

Seating preferences will not be accepted via email or phone and cannot be changed after tickets are purchased.

While most of our social events have sold out, we have had to submit final numbers to caterers to ensure everyone is fed and dietary requirements are met, which means we've had to finalise sales as well.

Yes, property tours are open to all ages. However, please note that for safety reasons children 3 years and older will be required to purchase a full priced ticket and use a car seat in line with QLD laws and regulations. Car seats are not provided, you will need to bring your own.

If the "Email PDF" buttdon is red in your online ticketing account, it means the file is too  large to send via email. You will need to download your tickets instead.

You can access your receipts/tax invoices after logging into your account. Simply click on "My Tickets" on the right-hand side of the page, and then "Account History" where you will be able to print or e-mail them. If you have any issues, feel free to contact us and we can email a copy to the email address registered to the account.

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If you have been unable to find what you need in the Frequently Asked Questions section, and need further help, please complete an online help request by clicking here.

View more FAQs about Beef Australia 2024 below. 

GO TO EVENT FAQS

Find out more about our Beef Australia ShowTicks App below.

GO TO BEEF AUSTRALIA SHOWTICKS APP FAQS